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1800 842 048 contact@familykonnect.com.au

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Work with us

Contact supervisors and support workers

We are always on the lookout for experienced, compassionate supervisors, working with us as independent contractors. Send us your resume with the form below.

Role
Independent contractor, with an ABN
Hours
Flexible, often on weekends
Where
NSW, the ACT, Queensland and Victoria
Needed
A Working With Children Check, a police check and a reliable car

Who we are looking for

Dedicated contact supervisors and support workers

We are currently seeking dedicated contact supervisors and support workers to join us as independent contractors across NSW, the ACT, Queensland and Victoria. To be successful in this role, you will need to meet the following criteria.

  • Qualifications in social work, psychology, community services, early childhood education, youth work, teaching or similar.
  • Experience in child protection, community services, family work, family law, domestic violence, mental health, drug and alcohol support or similar.
  • A calm, empathetic and professional communication style.
  • An understanding of trauma-informed care and family dynamics.
  • Strong written skills, for report writing.
  • Strong observational skills and the ability to closely monitor interactions between parents and children.
  • A current Working With Children Check (NSW and Victoria) or Blue Card (Queensland).
  • A current police check, or the willingness to obtain one.
  • A valid driver's licence and access to a reliable vehicle with comprehensive insurance.
  • An ABN and eligibility to work as an independent contractor.
  • Access to a car seat or booster seat, a laptop and a mobile phone.

Key responsibilities

What the work involves

Facilitating safe and meaningful contact, face to face or online, between children and the parent they do not live with, following court orders or parenting agreements.

  • Observe and document interactions, and complete clear, factual contact reports using our report template.
  • Ensure the safety, wellbeing and comfort of the children.
  • Maintain neutrality and professionalism at all times.
  • Ensure safety protocols and boundaries are upheld.
  • Communicate professionally with all parties involved, and provide feedback or recommendations where appropriate.
  • Work independently and manage flexible, often weekend-based hours.

Why join us

A growing, supportive, values-driven team

We are committed to making a difference in the lives of children and families. We offer flexibility, a positive team culture, and ongoing guidance and support.

Meaningful work

Rewarding work supporting vulnerable families, with a clear purpose behind every visit.

A passionate team

You will be part of a team that values collaboration, respect and professional development.

Flexible hours

Flexible work hours with excellent pay rates, so the work fits around your life.

Guidance and support

Work independently, with ongoing guidance from a supportive team whenever you need it.

Apply now

Get in touch, so we can start working together

What you send us is handled as our privacy policy describes.

What happens next

We read every application and reply to the ones that meet the criteria above. If we would like to go further, we arrange a conversation, verify your Working With Children Check through the Office of the Children's Guardian and your police check, and walk you through our Code of Conduct and report template.

Questions before you apply? Call 1800 842 048 or email contact@familykonnect.com.au.

Ready to move forward? We are here to help.

Call, email, or start your intake online. There is no waiting list, and we can begin as soon as both parents have completed intake.

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