Greater Sydney
Supervised visits and changeovers across Sydney
From the city to Penrith, Campbelltown and the Northern Beaches: supervised contact in the parks, play centres and community venues Sydney families already know, in our contact room in Pyrmont where an order requires one, or in the supervised parent's home after a safety check. No waiting list.
- Where
- Eleven areas across Greater Sydney, and a contact room in Pyrmont
- Recommended venues
- Thirty-four recommended venues, from the city to Penrith and Campbelltown, and any suitable venue you suggest
- Start
- No waiting list: a first visit in as little as 2 days once both parents have completed intake
- Reports
- The same report to both parents within 3 business days
Where we work
Eleven areas, from the harbour to the mountains
Our supervisors live across Sydney and travel to the venue, so a visit happens near the child rather than near us. These are the areas we cover; if your suburb sits between two of them, call and we will confirm the same day.
Where a court order requires a contact centre, visits run in our room at the Pyrmont Community Centre. Otherwise a Sydney visit is held at a community venue, or in the supervised parent's home once a home safety check is complete.
How it works
Three steps, and no waiting list
The same three steps for every Sydney family, court ordered or private: both parents' forms, an interview each, then the first visit at a venue that suits the child.
Both parents complete the intake form
Each parent fills in their own form online, in six short steps, about 5 to 8 minutes. If you give us the other parent's email address, we ask them for their form ourselves.
An interview each, then the agreement
A confidential phone interview with each parent, separately, so we understand your family and your child's needs. Then the service agreement is signed and the first session paid.
The first visit, near your child
A supervisor is allocated and the first visit booked at a venue that suits the child, in as little as 2 days once both parents have completed intake. The same report goes to both parents within 3 business days.
Supervised visits
Three hours or more with your child in a setting that feels natural, a professional supervisor present throughout, and a report with photographs of every visit, included.
How supervised visits workSupervised changeovers
Staggered handovers at a neutral venue in Sydney, so your child moves between parents without the parents meeting.
How changeovers workOnline contact
Supervised video contact on Zoom when being in the same room is not possible, with a full written report to both parents.
How online contact works
Recommended venues
Where Sydney families meet
Parks, playgrounds, play centres, museums and the harbour foreshore: the venues families use most across Sydney. They are recommendations, not a fixed list: a visit can be held at any suitable venue, and the venue is chosen with both parents, around the child's age, the orders and how easily everyone can get there.
Centennial Parklands, Moore Park 
Royal Botanic Garden, Sydney 
Pirrama Park, Pyrmont
- Bernie Mullane Reserve, KellyvilleA multi-use reserve with playgrounds, open fields and family amenities.
- Centennial Parklands, Moore ParkVast open parkland with playgrounds, duck ponds, picnic areas and cycling tracks, for relaxed visits.
- Indoor trampoline park, GladesvilleEnergetic fun, well suited to older children.
- Indoor play centre, CarlingfordA welcoming centre with child-friendly activities and secure spaces for indoor visits.
- Pirrama Park, PyrmontA waterfront park with a shaded playground, a splash pad and barbecue areas: calm and scenic.
- Entertainment precinct, Moore ParkAttractions, cafes and open space for a lively visit.
- Bicentennial Park, HomebushA scenic park with wetlands, bike paths, barbecues and adventure playgrounds, for active and quiet time alike.
- Darling Quarter, Darling HarbourA family-friendly precinct with a large playground, water features, cafes and open space.
- Indoor play centre and cafe, PenrithClimbing frames, ball pits and seating for carers, for indoor contact.
- Stargazing Park, Box HillA quiet, open park for low-stimulation, peaceful visits.
- Indoor adventure centre, NorthmeadA large space with trampolines, soft play and sensory rooms, for active visits.
- Blaxland Riverside Park, Sydney Olympic ParkA large riverside park with innovative play equipment and picnic areas.
- Dawson-Damer Park, Oran ParkA local green space with shaded play areas and walking paths.
- Indoor play centre, BankstownSlides, climbing frames and toddler areas, whatever the weather.
- Strathfield ParkA popular suburban park with sports facilities and shaded playgrounds.
- Indoor trampoline park, HomebushActive play indoors, whatever the weather.
- Fairfield Adventure ParkGiant slides and climbing structures, for children who like to be on the move.
- Inglis Park, RandwickA newly upgraded neighbourhood park with modern play equipment, open lawns and shaded spots.
- Parramatta ParkA heritage-listed park with shaded picnic areas, walking trails and a large inclusive playground for all ages.
- Sydney Park, AlexandriaA spacious park with playgrounds, wetlands and walking trails.
- Nurragingy Reserve, DoonsideChinese gardens, lakes, playgrounds and barbecue areas in a large western Sydney reserve.
- Lizard Log, AbbotsburyA big adventure playground in the Western Sydney Parklands, with picnic shelters and open lawns.
- Bungarribee Park, BungarribeeA large playground with towers, slides and flying foxes, picnic shelters and room to run.
- Timbrell Park, Five DockA fenced, inclusive playground by the bay, with shaded seating and paths along the water.
- Fagan Park, GalstonGardens from around the world, playgrounds and picnic lawns in a large park on the city's edge.
- Royal Botanic Garden, SydneyFree gardens on the harbour: lawns, shaded paths, a cafe and the views, for a calm walk together.
- Australian Museum, SydneyFree general entry, dinosaurs and hands-on galleries for children, in the city.
- Bigge Park, LiverpoolA central park with a water play area in summer, an accessible playground and shaded seating.
- Koshigaya Park, CampbelltownA newly rebuilt playground with an origami-crane play structure, picnic shelters and barbecues.
- Tench Reserve, PenrithAn inclusive riverside playground on the Nepean, with picnic areas and paths along the water.
- Gunnamatta Park, CronullaA park on Gunnamatta Bay with a playground, tidal baths, shaded lawns and picnic tables.
- Oatley Park, OatleyBushland walks, a playground and tidal baths on the Georges River, quiet and shaded.
- Bradfield Park, Milsons PointLawns and a playground under the Harbour Bridge, with the water, the ferries and the views.
- Berry Reserve, NarrabeenA lakeside reserve on Narrabeen Lagoon with a playground, picnic lawns and a flat shared path.
These are the venues we recommend, not the only ones we use: have one in mind that is not listed? Suggest it at intake. Indoor venues are named by their type and suburb rather than their brand, and every venue we recommend, in every region, is on the venues page.
Photos: the hero Bradfield Park by Miriamdesmond (CC BY-SA 3.0); Centennial Parklands by Sardaka (CC BY-SA 4.0), Royal Botanic Garden by Dietmar Rabich (CC BY-SA 4.0) and Pirrama Park by Maksym Kozlenko (CC BY-SA 4.0), via Wikimedia Commons.
,_Farm_Cove_--_2019_--_2283.jpg){kind=link}
Fees
Fixed fees, GST included, no admin fees
What a family pays in Sydney is what a family pays anywhere we work: the figures come from one price list, and there are no handover fees and no admin fees.
The same fees apply everywhere we work. Weekend and public holiday prices, the intake interview, the optional preparation sessions, the travel allowance and the subpoena fees are all on our fees page; family lawyers will find the referral details on the page written for them.